Terms and Conditions
Last Updated: June 2026
Store Agreement
1. General
Welcome to Provia Goods LLC. These Terms and Conditions govern your use of our website and the purchase of our home cleaning and personal care products. By accessing our site or making a purchase, you agree to be bound by these rules. If you do not agree with any part of these terms, please refrain from using our services. We provide high-quality retail and wholesale solutions designed for everyday families and businesses across the United States. Your satisfaction and safety are our top priorities as we provide curated goods for your home and personal needs.
2. Products & Pricing
All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice. We make every effort to display accurate product descriptions and images, however slight variations may occur.
3. Orders & Payment
By placing an order you confirm that all information provided is accurate and complete. We accept all major credit cards and secure payment methods available through our checkout. Orders are processed within 1–2 business days. We reserve the right to cancel any order at our discretion and will issue a full refund if this occurs.
4. Shipping Policy
We ship to addresses within the United States. Estimated delivery times are 5–10 business days unless otherwise stated. Provia Goods is not responsible for delays caused by shipping carriers or circumstances beyond our control. Tracking information will be provided once your order has shipped.
5. Return Policy
We offer a 30-day return policy on all eligible purchases. Items must be unused, in original packaging, and accompanied by proof of purchase. To initiate a return contact us at sales@proviagoods.com with your order number. Refunds are processed within 5–7 business days after we receive the returned item. For full details visit our Return Policy page.
6. Wholesale & Brand Partnerships
Provia Goods works directly with brand partners through our wholesale program. All wholesale relationships are subject to separate agreements and terms negotiated between Provia Goods and the partnering brand. Wholesale pricing, minimum order quantities, and terms are discussed on a case by case basis.
7. Intellectual Property
All content on this website including our logo, brand name, product descriptions, images, and copy are the property of Provia Goods. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
8. Limitation of Liability
Provia Goods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.
9. Privacy
We respect your privacy. Any personal information collected through our website is used solely for order processing and customer communication. We do not sell or share your personal information with third parties. For more details please contact us directly.
10. Changes to These Terms
Provia Goods reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.
11. Contact Us
For any questions regarding these Terms & Conditions please contact us at:
📧 sales@proviagoods.com
📍 Business Address: 777 Brickell Ave, Suite 500 PMB 1176
Miami, FL 33131 United States
🕐 Monday – Friday, 9:00 AM – 6:00 PM EST
User Accounts & Professional Use
To access certain features or place orders, you may be required to create an account. You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. We reserve the right to refuse service or terminate accounts at our discretion. Orders and Payments: All orders are subject to acceptance and availability. We accept various payment methods as indicated at checkout. By submitting an order, you represent that you are authorized to use the designated payment method. Pricing and Promotions: Prices are subject to change without notice. While we strive for accuracy, errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price. Promotions and discounts cannot be combined unless specifically stated. Shipping and Delivery: We ship to addresses within the United States. Delivery dates are estimates and not guaranteed. Provia Goods LLC is not liable for delays caused by carriers or incorrect shipping information provided by the customer.
Product Safety & Legal Boundaries
Returns and Refunds:We offer a 30-day return window for eligible items. For full details on the process, please visit our dedicated Returns & Refunds page. Product Information:Always follow the safety instructions and labels on home cleaning and personal care products. We are not liable for misuse of goods. Intellectual Property:All content on this site is the property of Provia Goods LLC. You may not use our branding or product images without written permission. Prohibited Conduct:You agree not to use the site for any unlawful purpose, including fraud, harassment, or distributing harmful code. Liability and Governing Law:To the maximum extent permitted by law, Provia Goods LLC shall not be liable for any indirect or consequential damages. These terms are governed by the laws of the United States. Changes and Contact:We may update these terms at any time. For questions, please contact us at sales@proviagoods.com.